USA (50 States) Shipping:
Shipments typically leave our warehouse within 24-48 hours of being placed. You will be emailed a tracking information once the item is picked up. The tracking number can be entered at USPS website (www.usps.com).
Shipping estimates once item has left the warehouse:
Priority Shipping: 2-3 Business Days
Note: If your USPS tracking information does not update, it does not mean it hasn’t been shipped, it simply means that USPS did not scan the barcode into the sort facility correctly. You can be assured that it is on the way if you received a tracking number. Please be sure to give packages 2-5 business days to arrive. Also, any orders placed on Saturday or Sunday will be shipped on Monday.
Customers are responsible for postage fee.
All products shipped international (outside of USA) must be declared its value.
Alteration of customs invoices that customers request will not be honored.
Once the products arrived to the country of destination it may be subject to taxes & duties billed by department of customs and customers are responsible to any of these charges or any additional customs clearance fee(s).
We have no responsibilities over the charges that may be billed to customers.
All Sales are Final!
In case that you already placed an order and decided to cancel it, we will charge you for 15% restocking fee.
All refund for PRE-ORDER products will be charge 4.87% transaction fee.
We do not accept any returns on all of the e-Liquid that’s on this website.
Due to the nature of e-Cig we can only do exchange on DOA product.
Exchange of DOA & factory defective products must be made within 15 days from the date you receive it.
If you think you receive an incorrect product please feel free to contact us. We accept returns up to 15 days from the date the item was delivered. Please call us and ask for RA No. to one of our representative. Customer is responsible for the original shipping cost & return shipping.
Note: All products that will be return to us the customer is responsible for the shipping.
VAPEROO SAN DIEGO
9467 Black Mountain Rd
San Diego, California 92126
Email Address: email@example.com